Talent Solutions Playbook

Hire for Attitude, Train for Skills

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Look for the Soft Skills Skills tell what a person is able to do, while attitude (i.e., soft skills) determines what a person is willing…

Identify Required Knowledge and Skills Define the competencies (knowledge, skills, and abilities) a candidate should possess to succeed and identify which can be acquired through…

Review Job Details Ensure job postings focus on skills and responsibilities (PDF) , rather than qualifications and requirements, to remove unnecessary barriers to entry and…

Identify Desired Skills Determine how skills will be assessed at each stage of the interview process and decide on a baseline that candidates must meet…

Review your Interview Process Reduce bias by developing and utilizing a structured interview guide with behavior-based questions and a standardized rating scale (with examples) to…

Employers seeking to implement skills-based hiring practices may find these resources helpful…